Privacy
 
 

ACE USA PRIVACY POLICY

ACE USA values its relationship with you. Protecting the privacy of information we have about you is of great importance to us. We want you to understand how we protect the confidentiality of that information about you as well as how and why we use and disclose it. The following provides details of our practices and procedures for protecting the security of nonpublic personal information about you both while you are our customer and when you are no longer our customer. This privacy policy applies to the companies listed below.

INFORMATION WE COLLECT

The information we collect about you will vary depending on the type of product or service you seek or purchase, and may include:

  • Information we receive from you, such as your name, address, age, phone number, social security number, assets, income, or beneficiaries;
  • Information about your transactions with us, with our affiliates, or with others, such as your policy coverage, premium, payment history, motor vehicle records; and
  • Information we receive from a consumer reporting agency, such as your credit history.

We will not use "cookies" or otherwise track or record your interaction with this website for marketing or any other purpose.

INFORMATION WE DISCLOSE

We do not disclose any personal information about you to anyone except as is necessary in order to provide our products or services to you or otherwise as we are required or permitted by law.

We may disclose any of the information that we collect to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

YOUR RIGHT TO VERIFY THE ACCURACY OF INFORMATION WE COLLECT

Keeping your information accurate and up to date is important to us. You may see and correct personal information about you that we collect except for information relating to a claim or a criminal or civil proceeding.

CONFIDENTIALITY AND SECURITY

We restrict access to personal information about you to our employees, our affiliates' employees, or others who need to know that information to service your account. We maintain physical, electronic, and procedural safeguards to protect your personal information.

CONTACTING US

If you have any questions about this privacy statement or would like to learn more about how we protect your privacy, please consult our web site, www.ace-ina.com , or write to us at ACE USA Customer Service Department, Two Liberty Place, TL35D, P.O. Box 41484, Philadelphia, PA 19101-1484. Please include your policy number on any correspondence with us.

ACE American Insurance Company
ACE American Lloyds Insurance Company
ACE Employers Insurance Company
ACE Fire Underwriters Insurance Company
ACE Insurance Company of Illinois
ACE Insurance Company of Ohio
ACE Insurance Company of the Midwest
ACE Insurance Company of Texas
ACE Indemnity Insurance Company
ACE Property and Casualty Insurance Company
Allied Insurance Company
Atlantic Employers Insurance Company
Bankers Standard Fire and Marine Company
Bankers Standard Insurance Company
Century Indemnity Company
Illinois Union Insurance Company
INA Surplus Insurance Company
Indemnity Insurance Company of North America
Industrial Underwriters Insurance Company
Insurance Company of North America
Pacific Employers Insurance Company
Westchester Fire Insurance Company
Westchester Surplus Lines Insurance Company
ESIS, Inc.


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